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Last updated: May 2, 2025
Thank you for shopping at Helpful Journey. We appreciate your support and want you to be completely satisfied with your purchase. If you’re not entirely happy, we’re here to assist you.
Returns
You have 14 calendar days from the date you received your item to initiate a return.
To be eligible for a return, please ensure:
- The item is unused and in the same condition as received.
- It is in its original packaging.
- You have the receipt or proof of purchase.
Non-returnable Items
Please note that the following items cannot be returned:
- Gift cards
- Downloadable digital products
- Personalized or custom-made items
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original method of payment within 14 days. Processing times may vary depending on your payment provider.
Shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us at kevin@helpfuljourney.com.